If you are going to have a property management company you’d do well to adhere to have written policies, procedures and processes. And if you are looking for a property management company you’d do well to make sure the company you are working with has them too. Companies that have written policies, procedures and processes tend to make more money for good reason, it demonstrates that they have a certain discipline to do things the same way every single time which means your portfolio will have the assurances of abiding by the law. For example, Fair Housing. The cost of breaking those laws is potentially existential.